Telephone Support
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Phone Number: (800) 241-4990
Our Technical Support agents are available to assist you with any concerns or questions regarding your Lathem purchase. Whether it's regarding set-up, installation or a software issue, we're here to help.
Hours: 7:30 a.m. to 7:00 p.m. ET, Monday - Friday (response time varies based on call volume)
Fees
- Lathem provides 30 days of free Technical Support on new purchases.
- Telephone support after this period is $49 for the first 30 minutes, then $49 for each additional 15 minutes.
- We accept Visa, MasterCard, or American Express for this service.
Supported Software Versions
- PayClock Express: Version 4.26 or later
- PayClock EZ: Version 4.26 or later
- PayClock PRO: Version 4.26 or later